Dont ever sign anything without reading every detail and never underestimate the good will of the car insurance adjuster. If the adjuster wants to discuss anything on the phone, request that you would rather meet with him/her in person until after your insurance claim is settled.
You can be pleasant with the insurance adjuster but stay firm. No matter what happened at the scene of the accident, it is not the car insurance adjusters fault if the person that hit you was an idiot. Dont underestimate the importance of an adjusters impressions because they all go into your file. The way you act toward him/her could have an influence on your insurance claim later.
Even if, for example, your car hit a deer, insurance adjusters will even be called for this too, to estimate the amount of damage to the car. Again let the adjuster do his/her job and be friendly. When you hit a deer it can cause the same amount of damage in some cases as hitting a car, or even worse. Let the car insurance adjuster look at the damage and make up his/her own mind regarding the extent of damage. Again dont sign any thing until your car insurance claim is settled.
An independent car insurance adjuster is also expected to settle insurance claims quickly. This person may not owe a particular allegiance to a specific insurance company, but they want to collect the fee from the company. An insurance adjusters authority to settle a claim is restricted, but the adjuster will do everything possible to make sure you get treated fairly
The bottom line is dont let a car insurance adjuster suck you into thinking hes your best friend in the world, only to be let down later. This is the nature of job and no matter how friendly the adjuster is, he/she is there to do a job. You have little to do with that except provide them with information needed to assess the damages to your car.
Just be a little careful when dealing with a car insurance adjuster.
By: Alexander Nysten